We hope you are satisfied with the product you purchased from Imputron.com. If you are not satisfied with your purchase, we offer the following return and refund policy:
- Return Conditions
You can apply for a return within 30 days of receiving the product.
The product must be unused, in its original packaging, and with all labels and instructions included.
If the product has been used or damaged, you may not be eligible for a full refund.
- Return Process
Please contact our customer service team to obtain a Return Authorization Number (RMA).
After obtaining the RMA number, return the product to the address we provide.
Please be sure to include the RMA number in your return package so we can process your return accurately.
Address: 22741 W PIMA ST, BUCKEYE, AZ 85326
- Refund Processing
Once we receive your return and confirm that it meets the return conditions, we will process your refund.
The refund will be processed through your original payment method, and processing time is typically 5-10 business days.
Return shipping costs are borne by the customer, unless the return is due to incorrect shipment or product quality issues.
- Unreceived Goods
If you have not received your purchased goods, please contact our customer service team promptly, and we will assist you in investigating.
If you have any questions about our return and refund policy, please feel free to contact our customer service team; we are happy to assist you.
